Take a look at what you get when you reserve your copy of
The Creative Sales & Marketing Manual by Brian Norris

Table of Contents

 

Preface                                                                                     v

The problem with marketing

Make it relevant

Results matter

The good news

 

About the Author                                                                   ix

 

Introduction                                                                           xi

The only one marketing model that really matters

Debunking the One Strategy Marketing Myth

 

Chapter 1                                                                               21
It Starts With Attitude

What kind of attitude does in take to succeed in business and in life?

You can choose either heaven on earth, or hell on earth

Don’t be F.I.N.E

What are your dysfunctions?

Selling Defined

But why all the talk about attitudes?

Six statements to help you stay within the Positively Passionate mindset

 

Chapter 2                                                                               27
Inside the Prospect’s Mind

There’s a huge difference between marketing and marketing well. Here are some of the questions that you’ll need to anticipate early on if you expect your prospect to choose you.

 

Chapter 3                                                                               31
What is Marketing?

The Marketing Machines

Addicted to H.E.L.P.

How to cause a marketing machine to implode

How you can at least disconnect from the marketing machine in three steps (not easy, but possible)

Marketing: the quintessential tree of knowledge

 

Chapter 4                                                                               37
Positively Passionate Marketing

What is Positively Passionate Marketing?

P.A.S.S.I.O.N!

Follow these six steps to grow your closing rate and develop ongoing sales opportunities.

How to sell the dream by painting a future for the buyer that puts them into an imaginative mode.

How to persist no matter how much resistance comes your way.

 

Chapter 5                                                                               45
The 4As of Marketing

What constitutes effective marketing? Before spending a single cent on anything that’s supposed to generate revenues for the company, ask these questions.

Enter the 4As

A closer look at the 4As…

The value of forever

Important trends

 

Chapter 6                                                                               55
Creating the Perfect Buyer (and How to Find Them)

How to Target the Right Buyers

Ten sources you can turn to gather the demographic information you need

Strategies for building your house list

Beyond standard demographics

Meet Your I.D.E.A. Prospects

The ultimate equation for determining who your perfect buyers are

Seven factors to consider before you decide on which lists to use for your marketing campaigns:

 

Chapter 7                                                                               75
Generational Marketing

Six generational categories you can use to better
understand your buyers

Master the 6Cs

 

Chapter 8                                                                               83
10 Unbreakable Marketing Rules –   and When to
Break Them

 

Chapter 9                                                                               89
Delivering Value (And Why Free Ain’t All it’s
Cracked up to Be)

If you aren’t charging what you’re worth, follow these 10 principles.

 

Chapter 10                                                                              95
My Favorite (and most Effective) Sales Strategies

How to answer unexpected objections immediately

Use questions to gain trial

Remember to assume the sale

Think like a trial lawyer

The Four Most Common Objections and How to Answer Them

Five Whys

Research

Benefits and Close

12 Contact Plan

11 time-tested skills that will help you (or your sales team reach the decision-maker.

 

Chapter 11                                                                             101
Creative Blockbusting! Nine Steps to Solving
Your Marketing Problem in Half the Time

Everyone’s born a creative genius.

Mastering the 9-step Creative Blockbusting Process

 

Chapter 12                                                                             107
How to Unleash Your Marketing Genius

Learn to enjoy being comfortable being uncomfortable.

How to ask the right questions

What Lasik taught me

The sewing machine, Post-it Notes & The Pet Rock

Transforming your problems into positive action statements

 

Chapter 13                                                                             113
Using Provocative Questions and Unexpected
Scenarios to Engage Your Brain

15 scenarios and questions to rid your company of “Rocks with Lips”

 

Chapter 14                                                                             117
13 More Techniques for Finding New Ways
to Boost Your Creative Marketing Results

 

Chapter 15                                                                             125
The Creative Marketing Matrix

Learn to construct an entire marketing campaign, complete with kick-butt copy, in less than 30 minutes

 

Chapter 16                                                                             139
Problem Busting

Get to the heart of any problem quickly with this amazing technique

 

Chapter 17                                                                             147
18 Creative Sales and Marketing Strategies
to Boost Response Fast!

Four easy ways to get referrals

Removing skepticism with testimonials

Turn your guarantee into a marketing tool

Generate more and better leads

Common mistakes the doom lead generation efforts

Alternative methods for getting leads

Six commonly overlooked direct response tweaks

 

Chapter 18                                                                             173
Marketing Strategies and Tactics That Rock!

Define Your Unique Marketing Proposition

Object Marketing

Magalogs

Advertorials

Value-Based Pricing

Instant publishing

Creative Payment Plans

The Managers Special

Seven Questions to drive your Mouth Marketing campaign

 

Chapter 19                                                                             187
Vice Marketing

What’s your vice?

 

Chapter 20                                                                             191
The Chapter about Advertising

Here’s what I dislike about most advertising.

Why Awareness alone isn’t enough

The Size Myth

How to make any type of advertising worthwhile

The Branding Myth

Smart Advertising

 

Chapter 21                                                                             199
The Right Way to Build a Killer Brand and
Create Customers for Life

Is there a right way to build a brand?

Eight Steps to Creating Customers for Life

What can you do to address the believability litmus?

What creates the perception of quality?

Cult your business and level of service

Creating monogamous buying, selling and referral agreements

The questions your customers are eternally asking…

An important formula for building Repeat Business

 

Chapter 22                                                                             211
Secrets to Writing Great Copy

My 10-step copy writing system

The Copy Sandwich

Developing your Primary Motivational Hook

Apply the Selfish Test

Winning Headline Formulas

13 additional strategies for adding impact to your headlines

Using benefits and features

Eliminate these 12 weak words and phrases from your copy

Use the seven deadly sins to your advantage

12 words that make your headlines and subheads come to life

15 question to ask when writing your copy

Additional hints for writing better copy

How to avoid getting stuck in Cliché Valley or Tech-Speak Canyon

Through the eyes of a child

The Selfish Test

 

Chapter 23                                                                             235
Creative but Legal: A Regulatory Primer
for Marketers

Here is a quick regulatory overview of what’s currently being legislated, coming down the pike and penalties for companies that don’t follow the rules.

The CAN-SPAM Act of 2003

The National DO-NOT-CALL Registry

The Giant Loophole

Telephone Consumer Protection Act of 1991

Junk Fax Prevention Act of 2004

 

Chapter 24                                                                             239
Image Matters: Looking Great in Person and on Paper

Your image in person

Your image on paper

The business card checklist

 

Chapter 25                                                                             247
How to Make Your Newsletter One of the
Most Effective Tools in Your Marketing Arsenal

The five most important questions you must answer before you begin with your newsletter are:

 

Part II: Creative Strategies for Your Online                           251
Sales and Marketing Campaigns

Chapter 26                                                                             253
Taking Your Newsletter Online

 

Chapter 27                                                                             257
16 Killer Questions to Answer Before You
Build Your Website

Be sure to ask the following questions before you invest any money in creating a web presence.

What can you do to neutralize and dominate your competition and likely copycats?

How to come to your buyers!

 

Chapter 28                                                                             265
The Truth about Website Marketing

Eight realities of web site marketing

 

Chapter 29                                                                             269
Measuring and Interpreting Your Online
Results…Industry Benchmarks To Success

“You can’t change what you can’t measure.”

The Four “Laws” for Measuring Your Results

Timing Metrics: When and How Often to Send your Email

Search metric question that you should be asking

Value Metrics

Benchmarking Strategies

 

Chapter 30                                                                             275
Winning the Search Engine War

24 SEO strategies for quick results.

Six more steps for search engine optimization for your website

Chapter 31                                                                             281
Seven Direct Email Marketing Maxims

How to get your emails open, read and responded to

Winning subject lines

Grabbing your recipients attention without triggering the SPAM alarm

 

Chapter 32                                                                             285
The Four Ps to Making Your Emails Count

Secrets to successful permission marketing: Essential strategies for optimizing your e-mail

Five ways to make your emails winners and NOT be mistaken for SPAM

How to create marketing pieces that don’t get dumped by some gate-keeping SPAM filters

Words to avoid in your email messages…

 

Chapter 33                                                                             291
How to Grow Your Email Database

 

Part III Pathways to Quickly Becoming an                            293
Expert in Your Industry

 

Chapter 34                                                                             295
Get Prolific...Get Published!

Tips for submitting articles

 

Chapter 35                                                                             299
The Anatomy of a Brilliant Media Release

 

Chapter 36                                                                             305
The Ultimate Media Kit

 

Chapter 37                                                                             309
Positively Passionate Networking

Don’t be a Judy!

13 Positively Passionate Networking Rules

Perfecting your “Elevator Speech”

 

 Chapter 38                                                                             317
How to Speak Your Way to New Clients

Why you should never speak for “free.”

Powerful one-sheets

Program Assessments

Where do your give your presentations?

How long should you speak?

What should you talk about?

How do you use your presentation to create the highest number of new buyers?

Tips for Communicating More Effectively

Overcoming Stage Fright

 

Chapter 39                                                                             327
Becoming a Community Resource

Ten ways to become a community resource

 

Part IV: Great Marketing Begins From the                            329
Inside Out! Mastering the
Secrets to Getting Buy-in

 

Chapter 40                                                                             331
How to Get Buy-in From Your Boss, Employees
and Team Without Kissing Up or Selling Out

The responsibility of growing sales and ensuring repeat business belongs to every person who encounters that organization.

Four reasons that answer why new ideas and new ways of thinking are essential

Ten specific factors that can bring creativity, change and implementation to a nauseating standstill (and what to do about it)

Additional strategies for getting buy in from your boss, team or employees:

Making your sales and customer service staff are part of the marketing equation.

Motivating your staff...

 

Chapter 41                                                                             363
Conclusion

 

Appendix                                                                                365

Sample Online Newsletter                                                               367

Sample Media Release                                                                    371

Sample Q&A Sheet                                                                        373

   Sample Bio Sheet                                                                           375

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