Keynotes, Seminars and Workshops by Brian NorrisReturn to Brian Norris' Home PageResourcesConsulting servicesEvent logistics
Read what others are saying about Brianarticles by Brian Norris and Mr. NorrisEmail us now with your questions or comments!How much will you invest by bringing in Brian to speak, teach, train and inspire?

A Leader's Guide to Creating & Sustaining a Positive, High-Morale Workplace

Creating and Sustaining a Positive, High-Morale Workplace is an essential on-site training program for leaders and managers. Created by morale and motivation expert Brian Norris, it draws from his decade of research and experience in building and sustaining productive, positive organizations.

Leaders learn what it takes to make your organization a great place to work. Learn what the most successful organizations have already learned: Positivity PLUS Productivity EQUALS Profitability!

Why is it that two companies can sell the same products or offer the same services, and even use the same marketing techniques and still get two completely different results?

The difference is the internal environment.

Positive Employees impact customer satisfaction, loyalty, supply costs, turnover, sick days, project completion, quality and more. Positive Employees treat the workplace with respect, managing their projects and employees as if they were their own.

Demoralized employees go out of there way to make you costs higher, your projects fail and your reputation in the marketplace suffer. They jump ship when the next best thing comes along and waste valuable training dollars.

Even two departments or teams can be virtually the same. But when the foundation to building and maintaining a positive, high-energy workplace is absent, failure is virtually certain.

Turn Negative Attitudes Around and Watch Productivity Soar!

Negativity is like a cold – with one well placed sneeze, it spreads through the whole office. Have you experienced this already? One person's constant negativity infects the entire team and production drop. Unlike a cold, negativity doesn't disappear with time. It requires a complete upgrade to the organization's "immune system." For positivity and high morale to flourish managers and employees need tools and techniques to keep negativity from spreading.

At this invigorating workshop, you'll learn to identify the types of behaviors, policies, actions and people that create negativity and drain energy and how to combat them. You'll learn how to inject more fun and purpose into work giving employees a reason to stay, even when times are tough.

Minimize Turnover Rates, Absenteeism and Create Real Teams Who Get the Job Done!

If your organization is like most, it's hard to make every moment of every day absolutely delightful. Work is called work for a reason. Deadlines, routines, change and regulation are all but unavoidable. Still, a positive culture can keep these realities from stripping morale and meaning from your work.

When you bring this training to your workplace, you'll learn what it takes to keep quality from slipping and to create teams willing to rise to the occasion. How can praise, rewards and levity be leveraged to keep everyone energized, focused and committed? How do you keep tension and fear from interfering with important projects and day-to-day assignments?

More Fun & Better Systems on the Job Means Less Stress for Employees – and for You!

The value of this on-site training program cannot be overstated. Negative attitudes and low morale are more dangerous than any outside force in the marketplace.

Most companies fall apart from the inside out. Enthusiastic, well-trained employees provide the long-term support companies need to grow and compete in the local, national and regional economy.

Here's what you'll learn:

“Any company trying to compete must figure out a way to engage the mind of nearly every employee.” — Jack Welch, former CEO General Electric

You'll learn to engage the mind of nearly every employee and encourage them to contribute new ideas, improve established processes and thinking creatively within the box so that they and the people they work with can do the best job possible.

Time and again, research – like that conducted by the Gallup Organization – shows that satisfied, motivated employees have a direct impact on customer loyalty, productivity, employee retention, safety records and profitability.

We'll teach those in attendance how to create satisfied, motivated employees. Discover what it takes to turn disgruntled employees around without destroying morale or causing more unnecessary chaos.

You'll also learn the best tools, strategies and insights for building and nurturing a positive, energized, high-morale workplace. As a result:

  • You'll boost morale, leading to happier employees, happier customers, and increased sales growth

  • Productivity will go up and stress will go down

  • Change will NOT be frowned on, but rather be viewed as something ultimately beneficial to everyone

  • Negative attitudes, behaviors and policies will be replaced by a positive practices that yield measure results

  • Employees will produce better results and achieve their performance goals more often!

Training Agenda:

A Case for High Morale: Lessons from Today's Most Successful Companies

  • Examples of top organizations reaping the benefits of maintaining a positive, high moral work atmosphere

  • Proof that happy employees are more productive, more creative, and more loyal

  • Why negativity, stress, and poor employee attitudes have skyrocketed – and the toll it takes on organizations

  • What do employees REALLY want from their jobs?

  • How do organizational policies and procedures impact stress and morale? Common workplace practices to avoid

Creative Tools for Motivating and Energizing Employees

  • Understanding what actually succeeds in motivating employees

  • Creative low-cost rewards and incentives that motivate employees to exceed their traditional expectations

  • Keys to making every employee on your team feel important and valued by the organization

  • Over 100 ways to create a high-morale workplace where innovation, positivity and productivity thrive

  • Fun, thoughtful exercises designed to re-ignite enthusiasm and get teams to collaborate an communicate

  • Getting skeptics and cynics to play ball

  • The power of sincere praise

  • A generation by generation look at motivating adults and rewarding high performance

Anatomy of an Unprofessional Attitude: How to Turn Negative Employees Into Positive Contributors

  • Can we measure attitude? Yes. Take the Stick Assessment and find out how!

  • Understanding the mechanics of bad attitudes: common traits of negative employees

  • Techniques for dealing with the Professional Losers: the Yeah-buts, Vampires, Apathetics, Stick in the Muds, Gossipers, Chronic complainers, Rocks with Lips, and more

  • How to settle employee bickering without getting involved

  • Are you adding fuel to the low-morale flame? How your personal style, response and behaviors may be contributing to the problem

Embracing Change and Overcoming Resistance

  • Understanding why people instinctively resist change – and why organizational change often fails

  • Keys to introducing change in a way that employees will embrace

  • Tips for coaching employees past “the way we've always done it”

  • How to project confidence that inspires people during change or transition

  • What you must do when there's no time for discussion

  • Keeping your team strong through reorganization, layoffs, and business downturns

Listen Up! How to Reduce Stress and Boost Morale

  • Practical ideas for injecting humor and levity into your work environment

  • How to seek meaningful input on how improving how employees do their jobs

  • Tips for spicing up the routine and putting variety into otherwise monotonous tasks

  • Recognizing and addressing signs of employee burnout and stress overload

  • Important guidelines for keeping a relaxed atmosphere from getting out of control

Keeping the Atmosphere Positive, Upbeat, and Productive

  • Mutual respect and trust: Building the two key elements for a positive work environment

  • 5 keys to setting a daily expectation of success and high-morale

  • How to be a good role model! Understanding how your attitude and behavior influences everyone in your department

  • Communication essentials for fostering positive, supportive dialogue

  • Are you guilty? Top 10 morale-busting mistakes and how to avoid them

  • Your Action Plan: A step-by-step guide to lifting morale and eradicating negativity company-wide

Take advantage of this remarkable onsite training program today by itself or as a supplement to a comprehensive consulting project. Call 414-899-1905 now to reserve your training date or email info@briannorris.com. You'll be glad you did.

Top - Home - Testimonials - Additional Training Programs

- Employee/Workplace Morale Consulting

This site and its contents are copyrighted 2000-2008 by Brian Norris LLC. All rights are reserved. Call us at 414-899-1905 or email info@briannorris.com with your questions, comments and feedback.